Intapp incident

Intapp DealCloud Degradation of Service EU (UAT)

Minor Resolved View vendor source →

Intapp experienced a minor incident on June 19, 2026 affecting DealCloud EU - Preview Sandbox and DealCloud EU1 - Preview Sandbox and 1 more component, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 09:54 AM UTC
Resolved
Jun 19, 2026, 12:54 PM UTC
Duration
2h 59m
Detected by Pingoru
Jun 19, 2026, 09:54 AM UTC

Affected components

DealCloud EU - Preview SandboxDealCloud EU1 - Preview SandboxDealCloud EU2 - Preview Sandbox

Update timeline

  1. investigating Jun 19, 2026, 09:54 AM UTC

    We are currently experiencing a service degradation affecting our UAT DealCloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. identified Jun 19, 2026, 10:00 AM UTC

    We have identified the issue affecting DealCloud EU UAT. Impacted customers may be unable to access the environment and may see Internal Server Error or 500 error messages when attempting to load the site. Our team is continuing to work on the issue and monitor the environment closely.

  3. monitoring Jun 19, 2026, 10:05 AM UTC

    A fix has been applied for the issue affecting DealCloud EU UAT. Impacted customers may have been unable to access the environment and may have seen Internal Server Error or 500 error messages when attempting to load the site. Our team is continuing to monitor the environment closely to ensure the issue is fully resolved.

  4. resolved Jun 19, 2026, 12:54 PM UTC

    This incident has been resolved.