Instructure Outage History

Instructure is up right now

Pingoru has recorded 123 incidents for Instructure: 123 in the last 12 months and 33 in the last 90 days.

Source: status.instructure.com

123incidents recorded
123last 12 months
33last 90 days
6 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOct8
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct2%
Pingoru began tracking Instructure in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20262359 of 720 (8%)
May 202614247 of 744 (33%)
June 20261012 of 720 (2%)
July 2026916 of 744 (2%)
August 202611116 of 744 (16%)
September 20261220 of 720 (3%)
October 2026812 of 561 (2%)

Incidents, newest first

Minor January 28, 2026 Some users may encounter degraded performance when using New Quizzes. 50m Canvas LMS, us-west-2

Started Jan 28, 2026, 02:33 PM UTC· resolved Jan 28, 2026, 03:23 PM UTC

  1. investigating Jan 28, 2026, 02:33 PM UTC

    We are currently investigating this issue.

  2. identified Jan 28, 2026, 02:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 28, 2026, 02:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 28, 2026, 03:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 22, 2026 Some users are unable to access or are receiving errors when attempting to use the new Portfolio feature –

Started Jan 22, 2026, 07:35 PM UTC· resolved Jan 22, 2026, 07:35 PM UTC

  1. resolved Jan 22, 2026, 08:33 PM UTC

    Some users are unable to access or are receiving errors when attempting to use the new Portfolio feature.

Read the full incident report →

Minor January 17, 2026 Some LTI's are currently hidden in Canvas 45m Canvas LMS

Started Jan 17, 2026, 11:35 PM UTC· resolved Jan 18, 2026, 12:21 AM UTC

  1. investigating Jan 17, 2026, 11:35 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 17, 2026, 11:36 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 17, 2026, 11:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 18, 2026, 12:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 18, 2026, 12:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 14, 2026 Some users may see errors or images not loading. 26m Canvas LMS, us-west-2

Started Jan 14, 2026, 03:09 PM UTC· resolved Jan 14, 2026, 03:35 PM UTC

  1. investigating Jan 14, 2026, 03:09 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 14, 2026, 03:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 14, 2026 Some Canvas users are seeing Canvas Under Heavy Load error when accessing Canvas. 1m Canvas LMS

Started Jan 14, 2026, 01:35 AM UTC· resolved Jan 14, 2026, 01:37 AM UTC

  1. investigating Jan 14, 2026, 01:35 AM UTC

    We are currently investigating this issue.

  2. resolved Jan 14, 2026, 01:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 12, 2026 Large drop of successful logins 11m us-east-1, us-west-2

Started Jan 12, 2026, 08:33 PM UTC· resolved Jan 12, 2026, 08:45 PM UTC

  1. investigating Jan 12, 2026, 08:33 PM UTC

    Some users may encounter errors when attempting to log into Canvas.

  2. identified Jan 12, 2026, 08:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 12, 2026, 08:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 12, 2026, 08:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 12, 2026 Some users may be encountering 504 errors when accessing Canvas. 35m Canvas LMS

Started Jan 12, 2026, 02:58 PM UTC· resolved Jan 12, 2026, 03:33 PM UTC

  1. investigating Jan 12, 2026, 02:58 PM UTC

    We are currently investigating this issue.

  2. identified Jan 12, 2026, 03:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 12, 2026, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 12, 2026, 03:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 7, 2026 Some users may experience error messages during their existing Quiz sessions. New sessions can be started without any errors. 5h 9m Canvas LMS, ca-central-1, eu-west-1, us-east-1 and 1 more

Started Jan 07, 2026, 01:46 PM UTC· resolved Jan 07, 2026, 06:55 PM UTC

  1. identified Jan 07, 2026, 01:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jan 07, 2026, 01:49 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 07, 2026, 02:07 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jan 07, 2026, 02:37 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jan 07, 2026, 03:12 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jan 07, 2026, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Jan 07, 2026, 05:03 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Jan 07, 2026, 06:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 30, 2025 Canvas support phone system is experiencing connection issues. For more information please go to https://status.sharpencx.com 42m Support: Phones/Chat

Started Dec 30, 2025, 09:22 PM UTC· resolved Dec 30, 2025, 10:05 PM UTC

  1. identified Dec 30, 2025, 09:22 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Dec 30, 2025, 09:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 30, 2025, 10:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 20, 2025 Users running into Canvas is currently in Maintenance mode error –

Started Dec 20, 2025, 06:00 PM UTC· resolved Dec 20, 2025, 06:00 PM UTC

  1. resolved Dec 20, 2025, 06:16 PM UTC

    Many users were getting a Canvas is down for Maintenance error when attempting to access quizzes, images, and external tools in canvas.

Read the full incident report →

Minor December 16, 2025 Due to an incident impacting our external service provider (Snowflake), some customers are not seeing new data in Canvas Data 2 5h 48m eu-west-1, Canvas Data 2

Started Dec 16, 2025, 10:00 AM UTC· resolved Dec 16, 2025, 03:48 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Minor December 11, 2025 Some users in North America may be experiencing slow load times or errors when accessing Canvas 1h 19m Canvas LMS

Started Dec 11, 2025, 06:25 PM UTC· resolved Dec 11, 2025, 07:44 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Notice December 11, 2025 Users using social and SSO logins at badges.parchment.eu are experiencing issues. – Canvas Credentials

Started Dec 11, 2025, 03:26 PM UTC· resolved Dec 11, 2025, 03:26 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →