INSTANDA incident

Issue impacting Auto Renewals

Major Resolved View vendor source →
Started
Apr 24, 2026, 04:46 PM UTC
Resolved
Apr 27, 2026, 07:37 AM UTC
Duration
2d 14h
Detected by Pingoru
Apr 24, 2026, 04:46 PM UTC

Update timeline

  1. investigating Apr 24, 2026, 04:46 PM UTC

    Our technical teams are currently investigating an issue that is affecting Auto Renewals functionality. Manual Renewal of policies isn't affected. We offer our apologies for any disruption this may cause you and your customers. Please be assured that this is being investigated as a high priority. Thank you for your patience and understanding whilst our teams investigate this issue.

  2. resolved Apr 27, 2026, 07:37 AM UTC

    We've now resolved the incident. Thanks for your patience.

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