InsideSales incident

Clients in North America experiencing intermittent issues connecting to Playbooks

Resolved after 6 hours 56 minutes, affecting Playbooks North America Region, on December 13, 2021.

resolved Dec 13, 2021, 09:46 PM UTC

This incident has been resolved - Should you experience any other issues, please report the issue in the normal way.

Started
Dec 13, 2021, 02:50 PM UTC
Resolved
Dec 13, 2021, 09:46 PM UTC
Duration
6h 56m
Detected by Pingoru
Dec 13, 2021, 02:50 PM UTC

Affected components

Playbooks North America Region

Update timeline

  1. investigating Dec 13, 2021, 02:50 PM UTC

    We are currently investigating intermittent connectivity issues for some clients in North America. We will continue to post updates through this forum.

  2. identified Dec 13, 2021, 03:18 PM UTC

    We have identified a fix for the issue and are in the process of implementing it. We will continue to post updates here.

  3. resolved Dec 13, 2021, 09:46 PM UTC

    This incident has been resolved - Should you experience any other issues, please report the issue in the normal way.

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