Resolved after 3 hours 25 minutes, affecting Playbooks Asia Pacific Region and Playbooks EU Region and 1 more, on February 3, 2022.
All systems are operational, the incident has been resolved. Should you experience ongoing problems or issues of a different nature then please don't hesitate to log a ticket in the normal way.
Affected components
Update timeline
- identified Feb 03, 2022, 12:14 PM UTC
We are aware that some clients may be experiencing slow connection issues with Playbooks. We have identified the issue and are working on implementing a fix.
- identified Feb 03, 2022, 12:56 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 03, 2022, 01:42 PM UTC
We have implemented the fix and are monitoring the performance of Playbooks.
- resolved Feb 03, 2022, 03:39 PM UTC
All systems are operational, the incident has been resolved. Should you experience ongoing problems or issues of a different nature then please don't hesitate to log a ticket in the normal way.
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