Resolved after 2 hours 47 minutes, affecting Playbooks North America Region, on May 13, 2022.
We have identified the issue that users on the CA1 pods were unable to connect calls as a result of a misconfiguration of DNS records, and are happy to report that the incident has been fully resolved, all systems are working as expected.
Affected components
Update timeline
- investigating May 13, 2022, 01:48 PM UTC
We are investigating reports that users on the CA1 pode are unable to connect calls. We will update this page as soon as further information is available.
- resolved May 13, 2022, 04:35 PM UTC
We have identified the issue that users on the CA1 pods were unable to connect calls as a result of a misconfiguration of DNS records, and are happy to report that the incident has been fully resolved, all systems are working as expected.
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