Inriver experienced a minor incident on November 11, 2025, lasting 19h 22m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 11, 2025, 12:58 PM UTC
An issue with increased latency in the REST API has been observed, and we are investigating.
- monitoring Nov 11, 2025, 05:54 PM UTC
As of 15:45 CET, the latency has been mitigated but we will keep monitoring the REST API to ensure stable performance.
- resolved Nov 12, 2025, 08:20 AM UTC
The root cause of the elevated latency was a substantial surge in REST API request volume, which was not adequately mitigated by the service’s automatic scaling mechanisms. The scaling configuration has since been optimized, and the underlying infrastructure has been upgraded to accommodate higher traffic volumes. With these measures in place, the incident is now considered resolved.