Inriver experienced a minor incident on September 22, 2026, lasting 1d 4h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 22, 2026, 11:30 AM UTC
We're investigating an issue impacting the EU region where customers may experience delays, intermittent errors, or an inability to perform some operations. We've attempted a rolling restart, and an emergency deploy on the impacted instances.
- investigating Sep 23, 2026, 10:19 AM UTC
We are continuing to investigate system performance issues in the EU region with the highest priority. Updates will be provided throughout the investigation.
- identified Sep 23, 2026, 01:30 PM UTC
A fix has been deployed and responsiveness is improving. We are monitoring the system to confirm recovery. Next update at 18:00 CEST
- resolved Sep 23, 2026, 04:01 PM UTC
System stability and performance have been maintained throughout our monitoring period, with no further issues identified. The issue is resolved.