Inriver incident

Zendesk for Customer Support is non-responsive

Notice Resolved View vendor source →

Inriver experienced a notice incident on December 5, 2025, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:04 AM UTC
Resolved
Dec 05, 2025, 01:28 PM UTC
Duration
4h 23m
Detected by Pingoru
Dec 05, 2025, 09:04 AM UTC

Update timeline

  1. investigating Dec 05, 2025, 09:04 AM UTC

    An issue with Zendesk for Customer Support has been reported, and we are investigating the situation.

  2. monitoring Dec 05, 2025, 09:25 AM UTC

    Zendesk for Customer Support is now responsive, and we will continue to monitor that it's stable.

  3. resolved Dec 05, 2025, 01:28 PM UTC

    The incident has been resolved from Cloudfare side and consequently Zendesk is back up and running.