Inriver experienced a minor incident on February 27, 2026, lasting 23h 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 27, 2026, 07:00 PM UTC
An issue with the US Web Portal services has been acknowledged.
- monitoring Feb 27, 2026, 09:26 PM UTC
The fix has been implemented and we are monitoring performance now.
- resolved Feb 28, 2026, 06:13 PM UTC
On Feb 27 beteween 20 and 22 CET, some customers using the US Web Portal experienced elevated latency and intermittent slow responses within specific platform submodules. inriver has identified the underlying cause and applied a service patch, which restored expected performance. Following an extended monitoring period, all metrics are within expected ranges with no further degradation observed.