Inriver experienced a minor incident on April 23, 2026, lasting 5d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 23, 2026, 10:19 AM UTC
Users might experience slowness in the portal
- investigating Apr 23, 2026, 03:15 PM UTC
We are continuing to investigate the issue.
- investigating Apr 24, 2026, 07:39 AM UTC
The investigation is still ongoing. A subset of customers are still affected and we are treating this with the highest priority.
- investigating Apr 24, 2026, 01:46 PM UTC
We have made some progress and taken some actions, and some improvements have been observed, but investigations are still ongoing.
- monitoring Apr 26, 2026, 10:32 AM UTC
We have taken several mitigation steps that have resulted in measurable improvement to platform performance. Investigation is ongoing, and we are applying additional mitigations as findings are identified. We will continue to provide updates as the situation develops.
- resolved Apr 28, 2026, 11:56 AM UTC
The incident has been resolved.