Inriver experienced a minor incident on June 1, 2026, lasting 21h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 01, 2026, 12:30 PM UTC
We are investigating reports of slowness for RestAPI & Web Portal. We will provide an update by 16:00 CEST.
- investigating Jun 01, 2026, 02:00 PM UTC
We have implemented actions that have led to some improvements. Based on current findings, please note that an out of band service window is currently scheduled from 18:00 to 19:00 CEST, during which there may be some system disturbances.
- investigating Jun 01, 2026, 02:56 PM UTC
Our team continues to investigate reports of slowness affecting the Rest API and Web Portal. We have implemented several actions that have resulted in some performance improvements, and we are actively monitoring the environment. Please note that an out-of-band service window remains scheduled from 18:00 to 19:00 CEST, during which some system disturbances may occur. We will provide another update as soon as more information becomes available.
- monitoring Jun 01, 2026, 04:21 PM UTC
Our team has implemented several corrective measures, resulting in improved performance across both the REST API and the Web Portal. We are continuing to monitor the environment closely to maintain stability and detect any remaining issues. We will keep monitoring and share additional updates as new information becomes available.
- monitoring Jun 02, 2026, 06:20 AM UTC
System stability and performance remain intact, and no additional issues have been detected. We will keep monitoring the environment closely over the next hours to ensure continued stability.
- resolved Jun 02, 2026, 10:15 AM UTC
System stability and performance have been maintained throughout our monitoring period, with no further issues identified. The issue has been successfully resolved.