Is Inpart down?

Since 02:00 CEST (00:00 UTC) on October 14, some users have been unable to access Deal or have seen slow response times and intermittent errors. Our team has taken corrective actions, including a full platform restart and the service is currently available. We are still investigating the root cause, and some users may continue to see slowness or errors in the meantime. We will post an update here as soon as we have more information. We apologise for the inconvenience.

The cause of the incident has been identified and solved. The application is now fully operational again.

We are currently investigating reports of degraded performance and availability issues affecting Deal. Users may experience slow load times or difficulty accessing the platform. Our team is actively working on identifying the root cause and implementing a resolution. We will provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.

A fix has been implemented and we are currently monitoring the results. Performance and availability for Deal have returned to normal. We will continue to monitor the situation closely and provide a further update once we are confident the issue has been fully resolved. Thank you for your patience.

This incident has been resolved. Deal performance and availability have returned to normal and remained stable throughout monitoring. Thank you for your patience.

Dear user, We have identified an issue affecting email notifications in the Assessment module (evaluations, health checks, due diligence projects). To prevent any impact on the platform, we have temporarily disabled email notifications while our team investigates. Thank you for your patience. Kind regards, The Inpart team

We are continuing to investigate this issue.

Dear user, We continue to investigate the issue affecting email notifications in the Assessment module (evaluations, health checks, due diligence projects). Our team has confirmed the root cause and is actively working on a fix. Email notifications remain temporarily disabled as a precaution while this work continues. We will provide a further update as soon as we have more information. Thank you for your patience. Kind regards, The Inpart team

Dear user, The fix for the issue affecting email notifications in the Assessment module (evaluations, health checks, due diligence projects) has completed local testing and is now being validated in our staging environment. Once staging validation is confirmed, we will deploy the fix to production and re-enable email notifications. We will provide a further update once the fix is live. Thank you for your patience. Kind regards, The Inpart team

Dear user, The fix for the issue affecting email notifications in the Assessment module (evaluations, health checks, due diligence projects) has been deployed to production, and email notifications have been re-enabled. As a precaution, our Customer Success team will review affected accounts and reach out directly to any customer where we identify a potential impact. Thank you for your patience throughout this incident. Kind regards, The Inpart team

This incident has been resolved.

Dear user, We have identified an issue affecting the Outlook Add-in for Classic. When attaching a file through the add-in, the document may not upload correctly and can appear in Classic as a corrupted file with an incorrect or missing filename. Our technical team is actively investigating the root cause and working on a fix. As a workaround, we recommend uploading affected attachments directly through the Classic web interface rather than via the Outlook Add-in until this issue is resolved. We apologize for the inconvenience this may cause and will post updates here as soon as more information is available. Thank you for your understanding, Kind regards, The Inpart Team

Dear user, The fix for this issue has been deployed to production. You will need to close and reopen the Outlook Add-in for the fix to take effect. We are keeping this incident open and continuing to monitor in case any further issues are reported. Thank you for your patience. Kind regards, The Inpart team

This incident has been resolved.

Dear user, Some users are experiencing difficulties logging into the Outlook Add-in for Classic. Our teams have identified the cause and are working on a resolution as quickly as possible. Thank you for your understanding. Kind regards, The Inpart team

Dear user, The issue is still ongoing, but our teams are actively working on a fix. We are doing our best to deliver a resolution as soon as possible and will keep you updated on our progress. Thank you for your patience. Kind regards, The Inpart team

Dear user, We are still working on resolving the login issue affecting the Classic Outlook add-in. Our teams remain fully focused on delivering a fix, and we are doing everything we can to resolve this as quickly as possible. Thank you for your patience and understanding. Kind regards, The Inpart team

Dear user, We are still working on resolving the login issue affecting the Classic Outlook add-in. The fix is now in its final testing phase before being deployed to production. Thank you for your patience. Kind regards, The Inpart team

Dear user, We identified an additional issue during the final deployment steps. To ensure a stable and reliable fix, we have decided to postpone the release and continue testing before rolling it out to production. Thank you for your patience and understanding. Kind regards, The Inpart team

Dear user, The fix for the login issue affecting the Classic Outlook add-in has been delivered to production. The add-in is now working as expected. We are keeping this incident under monitoring for the rest of the day in case any further issues are reported. Thank you for your patience. Kind regards, The Inpart team

This incident has been resolved.