Inpart experienced a minor incident on August 12, 2026 affecting Outlook Add-in, lasting 8h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 12, 2026, 07:30 AM UTC
Dear user, We have identified an issue affecting the Outlook Add-in for Classic. When attaching a file through the add-in, the document may not upload correctly and can appear in Classic as a corrupted file with an incorrect or missing filename. Our technical team is actively investigating the root cause and working on a fix. As a workaround, we recommend uploading affected attachments directly through the Classic web interface rather than via the Outlook Add-in until this issue is resolved. We apologize for the inconvenience this may cause and will post updates here as soon as more information is available. Thank you for your understanding, Kind regards, The Inpart Team
- monitoring Aug 12, 2026, 11:56 AM UTC
Dear user, The fix for this issue has been deployed to production. You will need to close and reopen the Outlook Add-in for the fix to take effect. We are keeping this incident open and continuing to monitor in case any further issues are reported. Thank you for your patience. Kind regards, The Inpart team
- resolved Aug 12, 2026, 03:35 PM UTC
This incident has been resolved.