Innovo incident

Broken Google Library

Major Ongoing View vendor source →

Innovo is currently experiencing a major incident affecting Route, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 06:07 PM UTC
Resolved
Ongoing
Duration
● 3h 29m
Detected by Pingoru
Jun 04, 2026, 06:07 PM UTC

Affected components

Route

Update timeline

  1. investigating Jun 04, 2026, 06:07 PM UTC

    We're currently investigating an issue with the Google Maps display in the Customer Portal. It appears to be caused by a broken Google library. This is only affecting Route — all other products are working as expected. We'll keep you posted on our progress.

  2. identified Jun 04, 2026, 06:13 PM UTC

    We've identified the issue and have a fix. We'll be pushing out the update shortly.

  3. identified Jun 04, 2026, 06:13 PM UTC

    We've identified the issue and have a fix. We'll be pushing out the update shortly.

  4. monitoring Jun 04, 2026, 06:49 PM UTC

    A fix has been implemented and we're monitoring the results. Route should be fully functional again. Thanks for your patience!