Resolved after 3 hours 57 minutes, affecting Route, on June 4, 2026.
This incident has been resolved. We really appreciate your patience and ongoing support!
Affected components
Update timeline
- investigating Jun 04, 2026, 06:07 PM UTC
We're currently investigating an issue with the Google Maps display in the Customer Portal. It appears to be caused by a broken Google library. This is only affecting Route — all other products are working as expected. We'll keep you posted on our progress.
- identified Jun 04, 2026, 06:13 PM UTC
We've identified the issue and have a fix. We'll be pushing out the update shortly.
- identified Jun 04, 2026, 06:13 PM UTC
We've identified the issue and have a fix. We'll be pushing out the update shortly.
- monitoring Jun 04, 2026, 06:49 PM UTC
A fix has been implemented and we're monitoring the results. Route should be fully functional again. Thanks for your patience!
- resolved Jun 04, 2026, 10:04 PM UTC
This incident has been resolved. We really appreciate your patience and ongoing support!
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