Innovo incident

Phone Service Issue

Resolved after 18 hours 21 minutes, affecting Customer Support, on October 7, 2018.

investigating Oct 07, 2018, 10:50 PM UTC

Our phone service is currently down. We are working on resolving the issue. If you need to contact us, please send an email to [email protected].

Started
Oct 07, 2018, 10:50 PM UTC
Resolved
Oct 08, 2018, 05:12 PM UTC
Duration
18h 21m
Detected by Pingoru
Oct 07, 2018, 10:50 PM UTC

Affected components

Customer Support

Update timeline

  1. investigating Oct 07, 2018, 10:50 PM UTC

    Our phone service is currently down. We are working on resolving the issue. If you need to contact us, please send an email to [email protected].

  2. resolved Oct 08, 2018, 05:12 PM UTC

    Our phone system is back up!

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