Innovo incident

Deliver Web and Route issues

Resolved after 4 hours 53 minutes, affecting Deliver, on February 25, 2020.

monitoring Feb 25, 2020, 08:56 PM UTC

A fix has been implemented and we are monitoring the results. It may take a short period for all Deliver Web and Route sites to be back online.

Started
Feb 25, 2020, 04:18 PM UTC
Resolved
Feb 25, 2020, 09:11 PM UTC
Duration
4h 53m
Detected by Pingoru
Feb 25, 2020, 04:18 PM UTC

Affected components

Deliver

Update timeline

  1. investigating Feb 25, 2020, 04:18 PM UTC

    We are experiencing issues with Deliver Web and Route. We will provide updates as we investigate and work to resolve them.

  2. identified Feb 25, 2020, 05:00 PM UTC

    The issue has been identified and we are working on a resolution.

  3. monitoring Feb 25, 2020, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results. It may take a short period for all Deliver Web and Route sites to be back online.

  4. resolved Feb 25, 2020, 09:11 PM UTC

    Deliver Web and Route are back online.

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