Resolved after 18 minutes, affecting Deliver and Route and 1 more, on April 23, 2020.
We will continue to monitor the issue and make sure it is fully resolved.
Affected components
DeliverRouteCustomer Portal
Update timeline
- investigating Apr 23, 2020, 01:51 PM UTC
We are currently investigating the issue.
- investigating Apr 23, 2020, 01:55 PM UTC
The portal is back up and you can now log back into apps. Sorry for the inconvenience.
- identified Apr 23, 2020, 01:57 PM UTC
The portal issue today was due to GitHub returning a 500 error. We use GitHub for push notifications for OE Touch.
- monitoring Apr 23, 2020, 01:57 PM UTC
We will continue to monitor the issue and make sure it is fully resolved.
- resolved Apr 23, 2020, 02:10 PM UTC
The issue has been resolved. Total downtime was about 10 min.
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