injixo had 12 outages in the last 2 years totaling 97h 19m of downtime — averaging 0.5 incidents per month.
There were 12 injixo outages since September 18, 2025 totaling 97h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.
In some cases Intraday adherence module might be missing correct statuses or statistics. We are investigating the issue.
A fix has been implemented and we are monitoring the results. Once confirmed, we will trigger reconciliation of data.
This incident has been resolved.
Due to an underlying network policy issue, some users might have experienced a partial system outage from 8:51 AM to 8:58 AM (GMT+2).
Some customers experience Adherence statuses not being correct. We are investigating the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
The fix seems to work, we see decreased refresh times. We are backfilling the historical adherence status.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
There was a problem identified, resulting in agent logouts not being accepted in Shift Center (only). The fix is currently prepared, and since it requires your environment restart, it will be applied automatically during the nearest maintenance window.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
Currently, login via SSO is not possible. The login via user name and password still works as expected. We're investigating the situation.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
This morning, we have received reports about optimization process failing for some customers. The problem is under investigation.
We have found and fixed the problem. The fix will be deployed at a regular maintenance window. If the fix is needed earlier, please let us know.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Fixed at 13:58. Peopleware not available (Error 500 in Plan > Schedules and Time off).
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.