injixo incident

Logouts malfunctions in Shift Center

Minor Resolved View vendor source →

injixo experienced a minor incident on March 13, 2026, lasting 6h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 02:39 PM UTC
Resolved
Mar 13, 2026, 08:48 PM UTC
Duration
6h 9m
Detected by Pingoru
Mar 13, 2026, 02:39 PM UTC

Update timeline

  1. identified Mar 13, 2026, 02:39 PM UTC

    There was a problem identified, resulting in agent logouts not being accepted in Shift Center (only). The fix is currently prepared, and since it requires your environment restart, it will be applied automatically during the nearest maintenance window.

  2. resolved Mar 13, 2026, 08:48 PM UTC

    This incident has been resolved.