injixo experienced a major incident on December 8, 2025 affecting Plan, lasting 21h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Plan
Update timeline
- investigating Dec 08, 2025, 10:25 AM UTC
This morning, we have received reports about optimization process failing for some customers. The problem is under investigation.
- monitoring Dec 08, 2025, 03:58 PM UTC
We have found and fixed the problem. The fix will be deployed at a regular maintenance window. If the fix is needed earlier, please let us know.
- resolved Dec 09, 2025, 08:25 AM UTC
This incident has been resolved.