Resolved after 6 hours 22 minutes, on May 9, 2023.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 09, 2023, 07:39 AM UTC
We are currently experiencing a service disruption. When creating, updating or deleting skills in Plan/Configuration/Skills, the changes are not shown in WFM where skills can be assigned to activities or employees. We are working to identify the root cause and implement a solution. We will send an additional update as soon as we found the root cause.
- monitoring May 09, 2023, 12:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 09, 2023, 02:01 PM UTC
This incident has been resolved.
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