Resolved after 6 days 1 hour, affecting Intraday, on April 1, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Intraday
Update timeline
- investigating Apr 01, 2025, 09:49 AM UTC
Some customers might experience reduced DB performance and general slowness of the Intraday Adherence page and the /adherence/report API endpoint, leading from long request runtimes up to timeouts. We are currently investigating the issue.
- identified Apr 02, 2025, 03:18 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 04, 2025, 06:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2025, 11:29 AM UTC
This incident has been resolved.
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