Ingenico incident

3-D Secure Authentication partially unavailable

Notice Resolved View vendor source →

Ingenico experienced a notice incident on June 15, 2026 affecting AIRPLUS and AliPay and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 02:18 AM UTC
Resolved
Jun 15, 2026, 02:18 AM UTC
Duration
—
Detected by Pingoru
Jun 15, 2026, 02:18 AM UTC

Affected components

AIRPLUSAliPayAmerican ExpressApple PayBancontactBelfius Direct NetBizumCarte bancaireCBC / KBC OnlineCetelem

Update timeline

  1. resolved Jun 15, 2026, 02:18 AM UTC

    Please be informed that a perturbation impacting 3-D Secure authentication occurred on 15-06-2026 between 15-06-2026 02:17 CET and 15-06-2026 03:35 CET. As a result, during this time frame, some of your customers may have received an error message and their transaction may have ended in a status 0 (incomplete/invalid). Depending on your account configuration: - your customers may have returned to the previous page to reattempt the payment with a different payment method or - the transaction may have been processed without 3-D Secure.