Ingenico incident

Worldline Payment Platform perturbation

Minor Ongoing View vendor source →

Ingenico is currently experiencing a minor incident affecting Back Office Ogone and AIRPLUS and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 11:20 AM UTC
Resolved
Ongoing
Duration
● 2h 4m
Detected by Pingoru
Jun 01, 2026, 11:20 AM UTC

Affected components

Back Office OgoneAIRPLUSAIBDirect Server to server APIWorldline Fraud expert serviceAliPayANZ BankDirect Client APISMB Merchant PortalAmerican Express

Update timeline

  1. identified Jun 01, 2026, 11:20 AM UTC

    We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.