Ingenico experienced a minor incident on June 1, 2026 affecting BNP Paribas, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 01, 2026, 11:09 AM UTC
We would like to inform you about an ongoing issue with BNP transaction processing as from 12:55 CEST on 01/06/2026. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.
- resolved Jun 01, 2026, 12:07 PM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via BNP on 01/06/2026 between 12:45 and 13:50 CEST. We confirm that as of 13:50 CEST on 01/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).