Ingenico experienced a minor incident on October 20, 2025 affecting Bancontact, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Bancontact
Update timeline
- identified Oct 20, 2025, 09:07 AM UTC
We would like to inform you about an ongoing issue with Bancontact transaction processing as from 01:00 CEST Today, (20/10/2025). We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.
- resolved Oct 20, 2025, 10:35 AM UTC
Please be informed that the previous communication regarding an ongoing incident with Bancontact transaction processing can be disregarded. Thank you for your understanding.