Ingenico incident

Service with Bancontact restored

Notice Resolved View vendor source →

Ingenico experienced a notice incident on November 24, 2025 affecting Bancontact, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 10:03 AM UTC
Resolved
Nov 24, 2025, 10:03 AM UTC
Duration
—
Detected by Pingoru
Nov 24, 2025, 10:03 AM UTC

Affected components

Bancontact

Update timeline

  1. resolved Nov 24, 2025, 10:03 AM UTC

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bancontact Yesterday, (23/11/2025) between 19:29 and 22:33 CET. We confirm that as of 22:33 CET on 23/11/2025, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.