Ingenico experienced a minor incident on February 5, 2026 affecting Bambora, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 05, 2026, 03:08 PM UTC
We would like to inform you about an ongoing issue with Bambora transaction processing as from 15:26 CET on 05/02/2025. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.
- resolved Feb 05, 2026, 03:15 PM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bambora on 05/02/2026 between 15:24 and 15:55 CET. We confirm that as of 15:55 CET on 05/02/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).