Ingenico incident

Technical issue causing incomplete or invalid transactions

Minor Resolved View vendor source →

Ingenico experienced a minor incident on February 27, 2026 affecting WorldPay, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2026, 10:53 PM UTC
Resolved
Feb 27, 2026, 10:53 PM UTC
Duration
—
Detected by Pingoru
Feb 27, 2026, 10:53 PM UTC

Affected components

WorldPay

Update timeline

  1. identified Feb 27, 2026, 10:39 PM UTC

    Please be informed that due to an ongoing technical issue on 27-feb-2026 since 23:00 CET, some of your transactions may be set to an incomplete or invalid status. We are investigating the situation with the highest priority. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

  2. resolved Feb 27, 2026, 10:53 PM UTC

    Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status on 27/02/2026 between 23:00 and 23:28 CET. We confirm that as of 23:28 CET on 27/02/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).