Ingenico experienced a minor incident on March 2, 2026 affecting WorldPay, lasting 6h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 02, 2026, 01:01 AM UTC
We would like to inform you about an ongoing issue with WorldPay transaction processing as from 00:40 CET on 02/03/2026. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.
- resolved Mar 02, 2026, 07:44 AM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via WorldPay on 02/03/2026 between 00:40 and 04:30 CET. We confirm that as of 04:30 CET Today, (02/03/2026), normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).