Ingenico experienced a notice incident on March 3, 2026 affecting iDEAL, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
iDEAL
Update timeline
- resolved Mar 03, 2026, 08:12 AM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDeal on 02/03/2026 between 16:40 and 18:35 CET. We confirm that as of 18:35 CET on 02/03/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.