Ingenico experienced a minor incident on March 24, 2026 affecting Apple Pay and Maestro, lasting 3h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 24, 2026, 09:41 AM UTC
We would like to inform you about an ongoing issue with Maestro and ApplePay transaction processing as from 05:00 CEST Today, (24/03/2026). We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.
- resolved Mar 24, 2026, 01:32 PM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Maestro & ApplePay on 24/03/2026 between 02:32 and 13:30 CET. We confirm that as of 13:30 CET on 24/03/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.