Ingenico experienced a notice incident on April 14, 2026 affecting WorldPay, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
WorldPay
Update timeline
- resolved Apr 14, 2026, 02:19 PM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Worldpay on 14/04/2026 between 15:42 and 16:00 CEST. We confirm that as of 16:00 CEST on 14/04/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).