Infura incident

Degraded performance for Polygon Mainnet Debug/Trace

Major Resolved View vendor source →

Infura experienced a major incident on October 3, 2025 affecting Polygon Mainnet Debug/Trace, lasting 10d. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 03:54 AM UTC
Resolved
Oct 13, 2025, 03:56 AM UTC
Duration
10d
Detected by Pingoru
Oct 03, 2025, 03:54 AM UTC

Affected components

Polygon Mainnet Debug/Trace

Update timeline

  1. investigating Oct 03, 2025, 03:54 AM UTC

    We have observed degraded performance on some Polygon Mainnet Debug/Trace endpoints, manifesting as elevated response times for a portion of users accessing the listed components. We are currently investigating to pinpoint a root cause and remediate.

  2. identified Oct 03, 2025, 05:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 03, 2025, 05:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2025, 03:56 AM UTC

    This incident has been resolved.