Infura incident

Degraded performance for Polygon Mainnet JSON-RPC API

Major Resolved View vendor source →

Infura experienced a major incident on October 13, 2025 affecting Polygon Mainnet HTTPS JSON-RPC API, lasting 4d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 12:11 AM UTC
Resolved
Oct 17, 2025, 02:41 AM UTC
Duration
4d 2h
Detected by Pingoru
Oct 13, 2025, 12:11 AM UTC

Affected components

Polygon Mainnet HTTPS JSON-RPC API

Update timeline

  1. investigating Oct 13, 2025, 12:11 AM UTC

    We have observed degraded performance on some Polygon Mainnet JSON-RPC API endpoints, manifesting as elevated response times for a portion of users accessing the listed components. We are currently investigating to pinpoint a root cause and remediate.

  2. identified Oct 13, 2025, 03:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 17, 2025, 02:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 17, 2025, 02:41 AM UTC

    This incident has been resolved.