Informed Repricer incident
Delayed upload processing and long page load times
Minor Vendor's status page →
Resolved after 5 hours 56 minutes, affecting User Database, on August 7, 2018.
The application is once again running at full speed and all uploads have been processed.
Affected components
User Database
Update timeline
- investigating Aug 07, 2018, 12:09 PM UTC
We are currently experiencing an issue with a single database that is causing pages to load slowly and delay upload processing for some users. A fix is in the works and will be deployed as soon as possible, thank you for patience and understanding.
- monitoring Aug 07, 2018, 03:04 PM UTC
A fix has been deployed and we are monitoring the results.
- resolved Aug 07, 2018, 06:05 PM UTC
The application is once again running at full speed and all uploads have been processed.
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Amazon Web Services