Informed Repricer incident

Edit Listing failing to load

Resolved after 1 hour 32 minutes, affecting Webapp, on December 22, 2018.

resolved Dec 22, 2018, 04:23 AM UTC

The issue has been corrected and the Edit Listing dialog is loading properly for all users.

Started
Dec 22, 2018, 02:50 AM UTC
Resolved
Dec 22, 2018, 04:23 AM UTC
Duration
1h 32m
Detected by Pingoru
Dec 22, 2018, 02:50 AM UTC

Affected components

Webapp

Update timeline

  1. investigating Dec 22, 2018, 02:50 AM UTC

    Our monitoring systems and some users have reported that they are unable to edit listing details in their account, we are currently investigating.

  2. identified Dec 22, 2018, 03:24 AM UTC

    A date field in a database used to store listing metadata was altered to an incorrect format, a fix is being implemented and will be deployed shortly.

  3. resolved Dec 22, 2018, 04:23 AM UTC

    The issue has been corrected and the Edit Listing dialog is loading properly for all users.

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