Resolved after 17 hours 20 minutes, affecting Upload Processing and Orders Download, on April 1, 2020.
After additional monitoring we have confirmed this issue has been resolved and our system is continuing to process uploads and load pages at their normal rate.
Affected components
Update timeline
- investigating Apr 01, 2020, 08:31 PM UTC
We are currently experiencing an issue in our system resulting in degraded performance that may affect upload processing and page load times. We are current investigating and have made this our top priority. Additional updates will continue to be posted here.
- monitoring Apr 01, 2020, 09:59 PM UTC
A fix has been implemented; we will continue to monitor closely to ensure systems work as expected.
- resolved Apr 02, 2020, 01:51 PM UTC
After additional monitoring we have confirmed this issue has been resolved and our system is continuing to process uploads and load pages at their normal rate.
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Amazon Web Services