Informed Repricer incident

Walmart API issue impacting listing download and stock updates

Resolved after 6 days 20 hours, affecting Listing download, on February 23, 2022.

monitoring Feb 28, 2022, 03:39 PM UTC

We have confirmed that Walmart has resolved the issue on their end and will continue to monitor to ensure processing continues to work as expected.

Started
Feb 23, 2022, 06:28 PM UTC
Resolved
Mar 02, 2022, 02:32 PM UTC
Duration
6d 20h
Detected by Pingoru
Feb 23, 2022, 06:28 PM UTC

Affected components

Listing download

Update timeline

  1. investigating Feb 23, 2022, 06:28 PM UTC

    We have identified an issue with Walmart's API resulting in failures when attempting to download user's inventory reports. This issue could affect both Walmart listings from downloading into user's accounts and stock from being updated in Informed. We have reached out to Walmart support to bring their attention to this issue and will continue to post any updates here.

  2. monitoring Feb 28, 2022, 03:39 PM UTC

    We have confirmed that Walmart has resolved the issue on their end and will continue to monitor to ensure processing continues to work as expected.

  3. resolved Mar 02, 2022, 02:32 PM UTC

    This incident has been confirmed to be resolved by Walmart.

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