Informed Repricer incident

Customers unable to access Informed

Resolved after 25 minutes, affecting Webapp, on January 25, 2023.

investigating Jan 25, 2023, 04:09 PM UTC

We have received reports that some users are unable to login to their account and access Informed. We have made this our top priority and are currently investigating this issue.

Started
Jan 25, 2023, 04:09 PM UTC
Resolved
Jan 25, 2023, 04:35 PM UTC
Duration
25m
Detected by Pingoru
Jan 25, 2023, 04:09 PM UTC

Affected components

Webapp

Update timeline

  1. investigating Jan 25, 2023, 04:09 PM UTC

    We have received reports that some users are unable to login to their account and access Informed. We have made this our top priority and are currently investigating this issue.

  2. resolved Jan 25, 2023, 04:35 PM UTC

    This incident has been fully resolved.

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