Informed Repricer incident

Amazon issue resulting in feed processing errors

Resolved after 1 day, affecting Repricing, on February 7, 2025.

identified Feb 07, 2025, 01:46 AM UTC

We have recently identified an issue resulting in intermittent errors on Amazon's end when processing price change feeds. Our team has confirmed this issue is on Amazon's end and is only affecting a subset of Amazon marketplaces. We will continue to monitor this issue closely to ensure Informed Repricer's functionality begins working again as soon as this issue is resolved by Amazon.

Started
Feb 07, 2025, 01:46 AM UTC
Resolved
Feb 08, 2025, 02:41 AM UTC
Duration
1d
Detected by Pingoru
Feb 07, 2025, 01:46 AM UTC

Affected components

Repricing

Update timeline

  1. identified Feb 07, 2025, 01:46 AM UTC

    We have recently identified an issue resulting in intermittent errors on Amazon's end when processing price change feeds. Our team has confirmed this issue is on Amazon's end and is only affecting a subset of Amazon marketplaces. We will continue to monitor this issue closely to ensure Informed Repricer's functionality begins working again as soon as this issue is resolved by Amazon.

  2. resolved Feb 08, 2025, 02:41 AM UTC

    This incident has been resolved.

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