Informatica incident

Email notifications not being delivered

Resolved after 3 hours 1 minute, affecting Pre-Release and NA West 1 and 1 more, on October 20, 2026.

investigating Oct 20, 2026, 06:30 PM UTC

Service Disruption (Sev-1) Services: Cloud Data Integration, IDMC Platform.

Started
Oct 20, 2026, 06:30 PM UTC
Resolved
Oct 20, 2026, 09:31 PM UTC
Duration
3h 1m
Detected by Pingoru
Oct 20, 2026, 06:30 PM UTC

Affected components

Pre-ReleaseNA West 1NA East 2US East 4US West 5US East 6Canada Central 1FedRAMPPrivate 2Pre-release (EMEA)

Update timeline

  1. investigating Oct 20, 2026, 06:30 PM UTC

    Service Disruption (Sev-1) Services: Cloud Data Integration, IDMC Platform.

  2. resolved Oct 20, 2026, 09:31 PM UTC

    Restored

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