Informatica incident

Intermittent Job failures issues in MDM SaaS

Resolved after 7 hours 1 minute, affecting EM West 1, on December 9, 2025.

investigating Dec 09, 2025, 07:27 AM UTC

Service Disruption (Sev-1) Services: MDM & 360 Applications.

Started
Dec 09, 2025, 07:27 AM UTC
Resolved
Dec 09, 2025, 02:28 PM UTC
Duration
7h 1m
Detected by Pingoru
Dec 09, 2025, 07:27 AM UTC

Affected components

EM West 1

Update timeline

  1. investigating Dec 09, 2025, 07:27 AM UTC

    Service Disruption (Sev-1) Services: MDM & 360 Applications.

  2. resolved Dec 09, 2025, 02:28 PM UTC

    Closed

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