Informatica incident

Facing intermittent API failures in MDM SaaS on use6 PODs

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Resolved after 4 hours 50 minutes, affecting US East 6, on December 31, 2025.

investigating Dec 31, 2025, 04:00 PM UTC

Service Disruption (Sev-2) Services: MDM & 360 Applications.

Started
Dec 31, 2025, 04:00 PM UTC
Resolved
Dec 31, 2025, 08:50 PM UTC
Duration
4h 50m
Detected by Pingoru
Dec 31, 2025, 04:00 PM UTC

Affected components

US East 6

Update timeline

  1. investigating Dec 31, 2025, 04:00 PM UTC

    Service Disruption (Sev-2) Services: MDM & 360 Applications.

  2. resolved Dec 31, 2025, 08:50 PM UTC

    Closed

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