Informatica incident

Intermittent API failures on the MDM SaaS

Resolved after 1 hour 38 minutes, affecting US East 6, on January 5, 2026.

investigating Jan 05, 2026, 06:30 PM UTC

Service Disruption (Sev-1) Services: MDM & 360 Applications.

Started
Jan 05, 2026, 06:30 PM UTC
Resolved
Jan 05, 2026, 08:08 PM UTC
Duration
1h 38m
Detected by Pingoru
Jan 05, 2026, 06:30 PM UTC

Affected components

US East 6

Update timeline

  1. investigating Jan 05, 2026, 06:30 PM UTC

    Service Disruption (Sev-1) Services: MDM & 360 Applications.

  2. resolved Jan 05, 2026, 08:08 PM UTC

    Closed

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