Informatica incident

Egress slowness at Stage step on AWS USW5

Resolved after 9 hours 20 minutes, affecting US West 5, on January 6, 2026.

investigating Jan 06, 2026, 12:30 PM UTC

Degraded Performance (Sev-2) Services: MDM & 360 Applications.

Started
Jan 06, 2026, 12:30 PM UTC
Resolved
Jan 06, 2026, 09:50 PM UTC
Duration
9h 20m
Detected by Pingoru
Jan 06, 2026, 12:30 PM UTC

Affected components

US West 5

Update timeline

  1. investigating Jan 06, 2026, 12:30 PM UTC

    Degraded Performance (Sev-2) Services: MDM & 360 Applications.

  2. resolved Jan 06, 2026, 09:50 PM UTC

    Closed

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