Informatica incident

MDM Match and Merge Job Failures

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Resolved after 1 hour 45 minutes, affecting NA West 1, on February 4, 2026.

investigating Feb 04, 2026, 11:45 AM UTC

Service Disruption (Sev-2) Services: MDM & 360 Applications.

Started
Feb 04, 2026, 11:45 AM UTC
Resolved
Feb 04, 2026, 01:30 PM UTC
Duration
1h 45m
Detected by Pingoru
Feb 04, 2026, 11:45 AM UTC

Affected components

NA West 1

Update timeline

  1. investigating Feb 04, 2026, 11:45 AM UTC

    Service Disruption (Sev-2) Services: MDM & 360 Applications.

  2. resolved Feb 04, 2026, 01:30 PM UTC

    Closed

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