Informatica incident

Facing intermittent API failures in MDM SaaS on AWS US POD6

Resolved after 5 hours 2 minutes, affecting US East 6, on March 18, 2026.

investigating Mar 18, 2026, 06:30 PM UTC

Degraded Performance (Sev-2) Services: MDM & 360 Applications.

Started
Mar 18, 2026, 06:30 PM UTC
Resolved
Mar 18, 2026, 11:32 PM UTC
Duration
5h 2m
Detected by Pingoru
Mar 18, 2026, 06:30 PM UTC

Affected components

US East 6

Update timeline

  1. investigating Mar 18, 2026, 06:30 PM UTC

    Degraded Performance (Sev-2) Services: MDM & 360 Applications.

  2. resolved Mar 18, 2026, 11:32 PM UTC

    Closed

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