Informatica incident

Issue with file listener schedules

Resolved after 10 hours 3 minutes, affecting NA West 1, on April 9, 2026.

investigating Apr 09, 2026, 07:30 PM UTC

Degraded Performance (Sev-2) Services: Cloud Data Integration.

Started
Apr 09, 2026, 07:30 PM UTC
Resolved
Apr 10, 2026, 05:33 AM UTC
Duration
10h 3m
Detected by Pingoru
Apr 09, 2026, 07:30 PM UTC

Affected components

NA West 1

Update timeline

  1. investigating Apr 09, 2026, 07:30 PM UTC

    Degraded Performance (Sev-2) Services: Cloud Data Integration.

  2. resolved Apr 10, 2026, 05:33 AM UTC

    Closed

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